Welcome to Everest 24karat. By accessing and purchasing from our website (https://everest24karat.com/), you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.

1. General

  • This website is owned and operated by Everest 24karat, a registered business in Dubai, UAE.

  • By using our website, you acknowledge that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

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All product descriptions, images, weights, and prices are provided as accurately as possible.

    • Slight variations in color, size, or texture may occur due to photography and screen display differences.

    • The gold rate may fluctuate daily, and prices are subject to change accordingly.

    • Each item’s price includes the gold value, making charges, and applicable VAT, unless stated otherwise.

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3. Orders & Payments

  • Orders can be placed online through our secure website or via official communication channels.

  • Payment methods accepted: credit/debit cards, bank transfers, or approved online gateways.

  • All payments are processed in UAE Dirhams (AED).

  • Orders will only be confirmed once full payment is received.

  • In case of pricing or typographical errors, we reserve the right to cancel or modify the order after notification.

4. Shipping & Delivery

  • We offer delivery within the UAE and selected international destinations.

  • Delivery timelines depend on stock availability and order confirmation.

  • Customers will be notified of shipping details via email or SMS.

  • For high-value items, secure or insured delivery options are recommended.

  • Any customs duties or import taxes (for international orders) are the buyer’s responsibility.

5. Return & Exchange Policy

  • As per UAE jewelry trade regulations, no cash refunds are applicable after purchase.

  • Items may be exchanged within 3 days if unused, in original condition, and accompanied by the original invoice.

  • Custom-made, engraved, or personalized jewelry cannot be returned or exchanged.

  • Please refer to our detailed Refund & Exchange Policy for more information.

6. Product Authenticity

  • All jewelry sold by Everest 24karat is 100% authentic, tested, and hallmarked as per UAE standards.

  • Certificates of authenticity (for diamond and gemstone jewelry) will be provided where applicable.

7. Privacy & Data Protection

  • We respect your privacy and handle all personal information in accordance with UAE data protection laws.

  • Customer data will not be shared or sold to third parties without consent.

  • Payment details are encrypted and processed securely via authorized payment gateways.

8. Limitation of Liability

  • Everest 24karat shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are not responsible for delays or losses caused by third-party couriers or unforeseen events beyond our control.

9. Intellectual Property

  • All content, images, and designs on this website are the intellectual property of Everest 24karat.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the Dubai Courts.

11. Contact Us

For assistance with exchanges or concerns, please contact:
📞 Phone Number: +971 56 787 2323

📧 Email Addres: info@everest24karat.com